Standard shipping takes 3-5 business days. Express shipping is available for 1-2 business days. Free shipping is available on orders above ₹500.

We offer free shipping on orders above ₹500. For orders below ₹500, shipping charges are ₹50. Express shipping charges are ₹100.

Yes, we ship to all locations in India including remote areas. Some locations may have extended delivery times.

You can track your order by logging into your account and visiting the "My Orders" section. You'll also receive tracking information via email and SMS.

We offer a 30-day return policy for unused items in original packaging. Please contact us within 7 days of delivery to initiate a return.

You can cancel your order within 2 hours of placing it by contacting our customer support or through your account dashboard.

If you receive a damaged product, please contact us immediately with photos. We will arrange for a replacement or full refund.

Refunds are processed within 5-7 business days after we receive the returned item. The refund will be credited to your original payment method.

Yes, all our products are food-safe and made from high-quality materials. We ensure they meet all safety standards and certifications.

Yes, our disposable products are made from eco-friendly materials like paper, areca leaves, and biodegradable plastics.

Steel utensils can be washed with regular dish soap. Copper utensils should be cleaned with lemon and salt to maintain their shine and antibacterial properties.

Yes, we offer a 1-year warranty on all steel and copper utensils against manufacturing defects. Disposable products are covered under our satisfaction guarantee.

You can create an account by clicking the "Register" button on our website and filling out the registration form with your details.

We accept all major credit/debit cards, net banking, UPI, and digital wallets like Paytm, PhonePe, and Google Pay.

Yes, we use industry-standard SSL encryption to protect your payment information. We do not store your payment details on our servers.

Yes, you can update your account information anytime by logging into your account and visiting the "Profile" section.

Yes! We offer special wholesale pricing for resellers and bulk orders. Contact our sales team for more information and pricing details.

Minimum order quantities vary by product. Generally, we require a minimum order of ₹10,000 for wholesale pricing.

You can register as a reseller by contacting our sales team. We'll review your application and provide you with reseller access and pricing.

Yes, we provide product catalogs, high-resolution images, and marketing materials to help you promote our products.